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Sabtu, 23 November 2013

What Six Sigma Green Belt Training Is

Six Sigma is a business management program that helps companies recover from financial and organizational losses by pinpointing defects and rectifying them.  In order to accurately implement the business management program, there are individuals ranked at certain levels of Six Sigma Certification.  One of these levels is the Green Belt or SSGB. An SSGB works under a Black Belt. This team of certified individuals is able to implement this methodology, collect vital data and effect positive change in a company.SSGBs are tasked with collecting information and providing it their team leaders. They do most of the work within the company and are essential to the program's development and success. While their task can be viewed as a smaller scale of the whole process, Green Belts use important...

Jumat, 01 November 2013

Is there Room for Six Sigma Certification in the Banking Industry?

The principles of Six Sigma certification help financial companies improve the quality of the services they offer. The methodology used in the banking industry is DMAIC; define, measure, analyze, improve, and control.•    Define: This concept refers to Six Sigma certification professionals who define the objectives and boundaries of certain business processes. The procedures are defined with the contributions of both employees and senior management. In the case of banks, the main objective will usually be customer satisfaction. This means that all the processes which involve customer interactions or which directly contribute to customer satisfaction must be defined. These processes may include request processing, CD rollovers, new account openings, teller procedures, and so...

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