It does not matter whether your company is small, medium or large. There are a number of benefits of applying suitable Six Sigma Tools on certain processes or systems at your company.
Some of the possible benefits of the Six Sigma process are overall reduction in business costs, overall quality improvement of products or services and even acquisition of more customers for your company. Some people mistakenly believe that the methodology is aimed solely at manufacturing companies. Similar to other quality methodologies like Total Quality Management or TQM, this particular methodology can be used to improve any company's business, immaterial of its nature of business.
There are scores of Six Sigma tools like 5Ws and 1H, Pareto analysis and business process mapping that can be applied to any particular process or system to monitor its progress, improve it and ensure its stability over time. As the saying goes, "Quality comes at a price". So, initially, a company may have to allocate some amount of money, time and energy to implement any of these tools. But, over a long period, this initial investment of money might prove to be very worthwhile.
It is not necessary to hire an expert to provide guidance or implement the necessary tools. Consider enrolling one or more of your employees in Six Sigma Training. There are many different levels of certification including Yellow Belt, Green Belt and Black Belt. In order to have the full in-depth knowledge about how to implement this methodology, an employee should go through a Black Belt certification program.
Such a program may prove to be costly; however, if the person finishes the certification program successfully, he or she can train other employees on the core concepts of this very methodology. It is not necessary to conduct an onsite training to certify a group of employees as Black Belts. This type of training can be very expensive and not cost effective. It may prove to be easier and more cost-effective to send one employee for Master Black Belt Training, who could then report back and train the others in the theories of Six Sigma.
Training one employee might suffice for training others or being a leader for the implementation of this methodology for the company. To assist the person in coordinating and implementing the process, consider sending a few employees for the Yellow Belt or Green Belt certification programs. Yellow Belt is at a lower level than Green Belt. Therefore, those who attend the Green Belt certification program learn more compared to Yellow Belt certification attendees.
In the case of those who have Yellow Belt or Green Belt certifications, their focus can be divided between their daily work and implementation of this methodology. The Black Belt should preferably focus entirely on the coordination and implementation of Six Sigma methodology in the company. Then, there are higher chances of successful coordination and implementation, resulting in the expected benefits.
In short, immaterial of the size of the company, using appropriate 6 Sigma Tools such as business process mapping on specific processes can give many benefits. It is possible for the company to experience lower operational costs, better quality services or products and an increase in the number of sales. The nature of the company's business does not matter for Six Sigma to be successful.
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