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Rabu, 04 Desember 2013

Implementing Six Sigma Certification in Healthcare Environments

The healthcare industry is one where defects and mistakes are not and cannot be tolerated.  A mistake could cost a patient their life.  This means processes need to be in place and followed exactly how they are set forth to eliminate mistakes.  A Six Sigma certification is the best requirement in a healthcare environment for employees dealing with critical patient information.

Although the Six Sigma Methodology may have been developed for a manufacturing organization, the good news is, it can be used in a healthcare organization in order to give the same added benefits.  The healthcare industry is a service organization facing challenges everyday.  Quality improvement methods are more difficult to implement in a healthcare industry.  The comprehensive approach offered by a Six Sigma certification allows for the methodologies to be successfully implemented with positive results.

A Six Sigma certification provides the tools and resources required for a healthcare organization to manage effectively the interaction of information and the interaction of people in this critical environment.  Processes can be easily transformed for total quality results and better productivity without the worry of critical mistakes.  Many people in a healthcare environment are stuck in their ways because they are used to running the same processes on every shift.  A change can be dramatic, if not cause anxiety to staff members.  The Six Sigma certification shows management how to implement effective changes in a critical environment, such as healthcare, by creating motivated employees who are ready and willing for the changes.

Healthcare organizations are behind the times in managing people, documentation, systems, and other resources.  This is because changes are so difficult to make in such a critical atmosphere.  A Six Sigma certification program shows management how to create a long term vision and slowly work toward positive changes that can help reduce costs, increase productivity, and create an atmosphere employees are happy working in.

The Six Sigma certification program is designed to reduce waste and save money.  Healthcare organizations can find different approaches to systems that save time and reduce the probability of making critical mistakes.  This type of program is ideal for management in any type of industry including retail, manufacturing, industrial, service, and even healthcare. 

The best thing a healthcare organization can do today is require management to undergo Six Sigma certification training with their staff.  This will help management make positive changes to reduce waste such as unnecessary steps in processes, physical assets, and labor.  New systems can be put in place to better a healthcare operations to ensure mistakes are almost impossible to make.  This will help create a safer environment for patients and improve employee morale.


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